Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesCricket Hollow is a good place to live. I've lived here for 4 years now and haven't had any issues. The price is unbeatable compared to the surrounding area.
response from property -Dear Resident,
Thank you, for taking the time to give us a positive review and expressing some of the positives that Cricket Hollow has to offer.
Thank you, for making Cricket Hollow the place you call Home!
Mayra Mitchell
Cricket Hollow
Property Manager
|Recommended: YesPlace To Live — For the price of the apartment it really is a steal, especially for as close to downtown as we are. Don't expect anything fancy, but we do have a gym and 2 pools. Maintenance of the property could be better, but again for the price of the apartments it's understandable.
Dear Resident,
Thank you, for taking the time to give us a review and for making Cricket Hollow the place you call home!
Your Leasing Team @ Cricket Hollow
|Recommended: NoNot Much To Say — Is pretty bad
Dear Resident,
Thank you so much for allowing Cricket Hollow to be the place you call home. Please accept my apologies for any unwelcomed behavior from me &/or my team members. Our ultimate goal is to provide you and our residents with a well-maintained home and community.
Please allow me to meet with you so that we can move forward to solve any problems. My door is always open and I can assure you I will do my best to turn your experience into a positive one. Hoping to hear from you soon. You may contact me at (512) 837-9575.
Sincerely;
Mayra Mitchell
Community Manager
Cricket Hollow
|Recommended: YesI’ve been here 3 years. I feel very safe here. Mgmt is quick to deal with any issues. Dog owner rules need to be unforced though. Maybe I could work on commission lol
Dear Resident,
We love to hear from our Happy Residents & on behalf of Cricket Hollow's team....thank you, for taking the time to give us a review!
|Recommended: YesAppreciative — Affordable
Dear Resident,
I greatly appreciate you taking the time to give us a positive review and express what you like best about Cricket Hollow!
We love happy Residents!!
Mayra Mitchell
Community Manager
|Recommended: YesGood Place And Clean — Its calm place
Dear Resident,
I greatly appreciate you taking the time to rate the positives that Cricket Hollow has to offer! Our mission is to make everyone feel at home by providing you with excellent customer service and a
well-maintained home and community.
Thank you, for making Cricket Hollow the place you call home.
Mayra Mitchell
Community Manager
|Recommended: YesThe Property Itself Is In A Good Spot To Get Anywhere Fast. Over All Im Satisfied — peaceful
Dear Resident,
Thank you, so much for taking the time to give us a positive review, and thank you, for making Cricket Hollow the place you call HOME!!
We love Happy Residents!
Mayra Mitchell
Community Manager
|Recommended: YesNice And Quiet — Cricket Hollow has been exactly as advertised. I have always had really great experiences with the management staff. Everyone is very friendly and helpful. The property is well maintained, quiet, and convenient to local needs. The unit I live in is nice and has all of the amenities I was looking for. Maintenance is slow when needed, but it is a huge property, so that is to be expected. They do a good job once they get to me. I really have no complaints.
Dear Resident,
Thank you, so much for taking the time to give us a positive review. We truly appreciate you expressing the positives that Cricket Hollow has to offer. It is our mission to ensure every resident has a comfortable and well-maintained home!
Thank you, for allowing Cricket Hollow to be the place you call HOME!
Mayra Mitchell
Property Manager
|Recommended: NoYou Get What You Pay For I Guess — I would not recommend it, management has changed several times in the five year I have lived here and some of the staff is impolite and they don't communicate well I have gotten misinformation too many times. Landscaping has gotten worse and dry grass and dirt when you walk around the complex. The access gate too forever to fix, other property damage takes weeks to repair. My rent keeps increasing yet nothing in my apartment has be updated even before I moved in. the model looked so much better than what I moved into and the got me with a good deal, smh . Parking is so bad cars will be parked up for days, so look like they don't even run. I guess you get for what you pay for. the crime around the area is increasing and it is sad because this property could be a good property with some updates and clean up.
Dear Resident,
Thank you so much for allowing Cricket Hollow to be your home for the last five years. I am so sorry to hear of your frustrations. As you know COVID-19 has made the past 18 months very difficult for everyone. It has been very challenging for us to enter residents' homes and keep our staff healthy. We have struggled to get contractors and at times even some of the material needed for many of our repairs. However, our goal is to provide our residents with a well-maintained home so please feel free to give me a call and I will gladly see what I can do.
As you probably already know our parking regulations will be enforced starting August 1st, 2021 which should take care of the parking issues, and of course, we want everyone to feel and be safe so please help us by calling Amerishield Security at (512) 388-7060. You can call them anytime after office hours and of course, we encourage everyone to please call the Austin Police at 911 when a situation does arise.
Looking forward to hearing from you!
Sincerely,
Mayra Mitchell
Community Manager
|Recommended: YesClean — Amazing
Dear Resident,
We want you to know that we super appreciate you taking the time to give us a review.
We love our residents and love to hear of the positives that Cricket Hollow has to offer.
Once again, thank you!
Mayra Mitchell
Property Manager
|Recommended: YesFair — Appartments are nice and atmosphere is good too . The only problem I'm facing is parking
Dear Resident,
I am super excited that now that our leasing office has reopened we will be able to start providing our residents with parking permits and enforcing our parking regulations. We should be ready to start by August 1st., 2021. Just a few days away! Once we begin to enforce, parking should not be an issue.
Thank you for taking the time to give us a review and for making Cricket Hollow the place you call HOME!
Mayra Mitchell
Cricket Hollow
Property Manager
|Recommended: YesThe Office Staff Maintenance Crew Are Amazing 👏🏾👌🏾🙌🏾 — Parking is awful they don't tow. Residents don't respect the handicap. 6 or 7 people staying in one apartment. There are a bunch of abandoned vehicles that the office knows about and still want tow. Dog pop every where. People who vehicles are not registered or belong to people that live here are on the premises. There are abandon vehicles from last year parked in spots and they still haven't been towed. When it comes to the parking it sucks and the office knows and still will not tow them.
Dear Resident,
I am super excited that now that our leasing office has reopened we will be able to start providing our residents with parking permits and enforcing our parking regulations. We should be ready to start by August 1st. We have started to send out information so that we can get our residents ready with parking permits and start towing in August.
We love our 4 legged residents, but completely understand your frustration with owners not picking up after their pets. You all are our eyes so if you see a resident not picking up please report it to the office.
Thank you for taking the time to give us a review and for making Cricket Hollow the place you call HOME!
Mayra Mitchell
Cricket Hollow
Property Manager
|Recommended: YesGood — Move in
Dear Resident,
On behalf of all of us at Cricket Hollow, we want to say Welcome Home!
Thank you, for taking to give us a review. We love Happy Residents!
Mayra Mitchell
Cricket Hollow
Property Manager
|Recommended: YesVery Good — favorable price rent
Dear Resident,
Thank you, for taking the time to give us a review and for making Cricket Hollow the place you call HOME!!
Mayra Mitchell
Cricket Hollow
Property Manager
|Recommended: YesParking — It would be nice if each apartment was assigned 1 parking spot per unit. Many guest tend to get first dibs on parking, before residents. After that the guest stay for multiple days at a time occupying a potential closer parking spot for paying residents. A lot of the parking spaces unavailable are cars that are not working or getting worked on. The parking spaces are hard to see which prompt visually impaired drivers to misjudged the spaces making it hard to park for other drivers.
Dear Resident,
Thank you, so much for taking the time to give us a review. I am happy to let you and other residents know that by August 1st, 2021 we will start to enforce parking again. We will issue parking permits to residents only and there will be limited visitor parking passes &/ or spaces. For cars that are being worked on please help us by saying something and letting us know who it is since this seems to always take place after office hours.
Thank you, for making Cricket Hollow the place you call Home!!
Mayra Mitchell
Property Manager